Cinema ticketing software for South African cinemas

Whatever box office you run, the part your audience judges you on is the website, the app and the checkout. In South Africa that surface has to handle local pricing conventions, local payment methods and an audience that books almost entirely on the phone, and a booking page designed for a European or American customer does not.

Filmgrail sits on top of your box office. We read films, sessions, seat maps and prices from it and write each sale back, so the counter and your reports do not change. We integrate with Vista, Veezi and a dozen other systems; see all integrations, and read Vista alternatives and Filmgrail vs Vista if you are weighing a change.

Ster-Kinekor runs its website, online ticketing, loyalty and CMS on Filmgrail across more than thirty complexes, from Cape Town to Polokwane and into Namibia at Windhoek and Maerua. That means thousands of performances a week that must be right on every device, premium formats, venue hire, festivals and live events through one front door, and SK Club loyalty tiers that resolve at the point of purchase so the discount is right on screen.

If the platform handles southern Africa's largest circuit, it handles an independent in Durban or a two-screen art house in Johannesburg. Filmgrail also runs Classic Cinemas in the US and Wallis Cinemas in Australia.

South African moviegoers pay by card, by Instant EFT straight from a bank account, and with QR payment apps such as SnapScan and Zapper. We integrate your payment provider rather than forcing ours on you, and with a provider we already support you can be live in a few weeks.

The industry and festival calendar centres on the Durban FilmMart and the Joburg Film Festival, both listed in our cinema industry events calendar. For festivals, our festival platform covers website, apps, passes and ticketing for about $5,000 a year for a mid-size festival.

Pricing is published and flat: from $200 a year for a single screen to $20,000 a year for a large circuit, per screen, with no per-ticket fees (see pricing). A mid-size film festival pays about $5,000 a year. If we already integrate your box office and payment provider you can be live in a few weeks; a provider we have not connected before takes about a month.

See your own cinema on it before you talk to anyone: the free cinema website prototype builds a version of your site from its current address. Then book a demo against your real programme.