Privacy Policy

Who we are

Filmgrail AS

Org. Number: 998 383 358

Kjelsåsveien 160

0491 Oslo 



Protecting your personal information is important to us. This Privacy Policy explains how we collect and process your personal information through the domain (the “Website”), as well as how we use and protect your personal data. We have also detailed your rights in relation to accessing and deleting your data. We refer to the Website, all features, functionality and content of the Website as the "Services". The Services are provided by Filmgrail AS ("we", "us", "our").

“Personal data” entails information, or a combination of information, which may allow you to be personally identified. By using our Website and/or Services, you are accepting and consenting to the collection, use, disclosure and other handling of your personal data as described below. 

For the purposes of the EU General Data Protection Regulation (GDPR), we are the controller of your personal data. 

What personal data we collect and why we collect it

In order to provide our Services to you, we rely on collecting or receiving personal data from you. You can often choose what information to provide about yourself. We may at times require specific information from you in order for you to use our Services or for us to provide them.

Personal data you provide directly to us

When performing certain tasks on our Website, such as signing up, updating your profile, requesting services or information, or contacting us directly, we we may ask you to provide some or all of the following contact and account information: 

  • First name; 
  • Last name; 
  • Email address;
  • Telephone number;
  • Company name;
  • User submitted questions, comments and other communication submitted to us by you. 

Personal data that may be automatically collected

In order to provide you with the best possible user experience, we, along with third parties, may collect personal data about you, your device, and your use of our services through automated means. Please review our Cookies Policy below for more information.

Personal data from third-parties

We may collect additional information about you from third parties such as advertisers, partners, or others. We will only do that where we have ensured that the third party has your consent or is otherwise legally permitted or required to disclose your personal data to us. 

We use the data we collect from third parties to improve the accuracy of the records we hold about you, as well as to offer you more personalized Services. 

Anonymizing or de-identifying your data

We may use personal data about you to create anonymized and aggregated information, such as de-identified demographic information or de-identified location information. Anonymized and aggregated information is used for measurement and reporting, research and analytics.

We may also pseudonymize your data through a technique called “hashing” and use it with marketing partners, such as Facebook, to find additional potential customers for our services by finding people with similar preferences. These partners will keep the data secure and will only use such data for the purpose for which we provide them.

Why we collect your personal data

  1. We may use your personal data for the purposes listed below: 
  2. Identification and authentication when you access and use our Website and Services. 
  3. Processing purchases and order deliveries according to the service you have subscribed to.
  4. Improving the experience of our Website and Services by analyzing how you use and interact with them. 
  5. Communicate changes and updates about our Services per legitimate interest.
  6. Personalize marketing messages and special offers to make them more relevant to you, as this is in our legitimate business interest. Where necessary, we will obtain your consent first. If you do not want to receive marketing messages from us, you can opt-out using the “unsubscribe” functionality in our communications to you or by contacting us through the contact page.

We may share your personal data with third parties under the following circumstances: 

  • Service providers and business partners who perform marketing services and other business operations for us. Such services include processing payments, fulfilling orders, and sending out newsletters. Our partners will only act as processors on our behalf and will use your information for the duration necessary for them to perform their functions.
  • If you post information publicly on or through our services (e.g. submitting comments or reviews of our service or product), or post content that relates to us or the services we provide publicly elsewhere (e.g. social media accounts) , we may receive and share such public information with third parties, based on our legitimate business interest in marketing our products and services. 
  • We may access, preserve, and disclose your personal data and other account information and content, if we believe that doing so is needed: 
  • To comply with law enforcement or national security requests and legal processes such as a court order;
  • To respond to your requests;
  • To protect yours’, ours’, or others’ rights, property or safety:
  • To enforce Filmgrail’s policies and contracts;
  • To collect amounts owed to us;
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity;
  • If we, in good faith, believe that disclosure is otherwise necessary or advisable. 
  • We may share your personal data with any third party that purchases our assets or our business, or to whom we transfer our assets or business, in part or in full. Should such an event occur, we will use reasonable efforts to try to ensure that the entity to whom we transfer your personal data to uses it in a manner that is consistent with this Privacy Policy. 
  • We may use third-party advertising and web analytics services, such as Google Analytics. We may also share information about you and the devices you use to access our services in order to deliver more personalized advertising and offers. Please review our Cookies Policy for more information. 

How we retain your data

At Filmgrail, we retain records for a variety of reasons (for outbound outreach, for instance). In order to keep your personal data secured, we have undertaken several technological and organizational measures to ensure the integrity and confidentiality of your personal data. Only authorized personnel have access to our customers’ personal data. Whilst we cannot guarantee or warrant that loss, alteration, unauthorized access, or improper use of information will never occur, we use all reasonable efforts to prevent such unlikely occurrence. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to the website, and any transmission is at your own risk.  

We keep your personal data for as long as you have an active account with us or as otherwise necessary for the purposes described in this Privacy Policy. When determining any longer retention period, we consider what is necessary to comply with both our legal obligations and the expectations of regulators. 

We dispose of your data in a secure manner, but may retain some information in a depersonalized or aggregated form - however, not in a way that would identify you personally. 

What rights you have over your data

If you believe there is any personal data we have collected about you that is incorrect, you can request for us to correct it. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for otherwise administrative, legal, or security purposes.

External links

Our Website may link to other websites. We assume no responsibility for the privacy practices or the content of those websites.

Changes to the privacy policy

Changes and additions to this privacy notice are effective from the date on which they are posted. Please review this privacy notice from time to time to check whether we have made any changes to the way in which we use your Personal Data.

Updates to our privacy Policy

We may modify or update this Privacy Policy on an occasional basis to reflect changes in the way that we use or collect your Personal data. For any up-to-date information about our Privacy Policy, please make sure to revisit this Privacy Policy page regularly. 

For any questions about how we collect and use your Personal Data, or for requesting a copy of this Privacy Policy, please email us at

This Privacy Policy was last updated on: May 11, 2020

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