Filmgrail vs Ticketsolve: the film front end for Ticketsolve venues

Ticketsolve calls itself a live experience platform. It covers ticketing, box office, marketing, fundraising, CRM, data and insights, its own payments (TS Pay) and fraud protection (TS Protect), for theatres and multi-venue groups, arts and cultural centres, festivals, museums and galleries and visitor attractions across the UK and Ireland.

That is a platform built around the live arts organisation. Filmgrail is built around the film audience: the website, the native apps, the content behind them and the checkout. We read programme and seating from Ticketsolve and write the completed sale back. For Ticketsolve, online selling is one output of a ticketing platform. For us it is the entire product.

Built for how people choose a film. Film pages with trailers and context, a programme that changes weekly without a developer, and structured data that can rank for a film in your town.

Signals a transactional CRM never sees. Watchlists, ratings and what somebody browsed and did not buy happen before a transaction exists. Filmgrail captures them in the site and app and turns them into push and in-app campaigns. Across cinemas on Filmgrail, nine in ten end users create a profile, and the average yearly increase in digital ticket sales is 89%.

Ticketsolve stays whole. Every online sale is written back, so ticketing, customer records and reporting stay in one place. The Ticketsolve integration page explains how.

Filmgrail already runs cinemas and cultural venues that mix film with stage and events, from Vega Scene in Oslo and Rådhus-Teatret in Kongsvinger to Bergen Kino and Ster-Kinekor.

Pricing is published and scales by screens: from $200 a year for a single screen to $20,000 a year for a large circuit, flat per screen with no per-ticket fees (see pricing). The Ticketsolve integration is available on demand: we build it during onboarding, and you go live in about a month.

See it before you talk to anyone: the cinema website prototype tool builds a version of your own site from its current URL. Then book a demo against your real programme.