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Integration

Filmgrail + Spektrix

Spektrix is built for arts organisations, and it is good at the things arts organisations need — CRM, memberships, fundraising, campaign attribution. What it is not built for is presenting a film programme.

The venue this matters to

The venues running Spektrix are typically not pure cinemas. They are arts centres, theatres and cultural venues that programme film alongside live performance, and that is exactly the case a cinema-only platform handles badly and a theatre-only platform handles differently badly.

Spektrix is strong where it matters for that kind of organisation: the customer record, memberships, donations, and knowing which campaign produced which booking. Those are genuinely hard and you should not want to rebuild them.

What tends to be weak is the film side of the programme. A film is not an event with a run of dates — it has a certificate, a runtime, a trailer, a cast, a distributor, and it wants to be found by people searching for that film in your town. Presenting it as another row in an events listing loses all of that, and loses the search traffic with it.

Who owns what

SpektrixFilmgrail
Ticketing and inventoryYes
CRM and customer recordYes
Memberships and fundraisingYes
Reporting and settlementYes
Public websiteYes
Film and event pagesYes
Native iOS and Android appsYes
Online checkout experienceYes
Push campaignsYes

The customer record stays in Spektrix. Filmgrail is the surface your audience uses, not a second database competing with it.

How a project actually runs

The integration is built as part of onboarding rather than bought off a shelf. In practice that means a short discovery on your configuration — how your programme, pricing and membership data are actually modelled, which is never quite what the documentation says — then the connector, then a staging environment running against your real data before anything is pointed at customers.

We have done this against box office systems repeatedly, and the pattern is the same each time: reading programme, session, seating and price data out, and writing orders back. What varies is the shape of the data, not the architecture. If you want a firm timeline for your specific setup, ask on a demo call and we will give you one against your configuration rather than a generic number.

Answers

Frequently asked questions

Do we have to leave Spektrix to use Filmgrail?

No. Filmgrail is the audience-facing layer above Spektrix. Ticketing, the customer record, memberships, fundraising and reporting all stay where they are.

Is the integration already built?

The connector is built as part of onboarding against your specific configuration rather than shipped as a generic plug-in. Ask on a demo call and we will give you a timeline for your setup.

We run film and live performance in the same building. Does that work?

That is the case this is designed for. Film gets proper film pages — certificate, runtime, trailer, cast — while live events keep their own structure, in one programme and one checkout.