Filmgrail + POSitive

POSitive has been running box offices and concession counters for a long time, and cinemas on it tend to have their operational process well settled. Ticket types, price rules, comps, passes and the daily report are all somebody's muscle memory by now.

What a counter-first system rarely gives you is a digital channel worth the name. Filmgrail reads programme, session, seating and pricing data from POSitive, owns the website, the native apps, the content and the online checkout, and writes the finished order back so your reports still balance.

Counter and kiosk sales, concessions and stock, ticket types and pricing, comps and passes, cash management and the daily reporting your managers already trust. Nothing at the till changes.

First we look at what your deployment exposes. That is a short technical conversation, not a discovery workshop, and it ends with a straight answer about whether the integration is a week of work or a quarter of it.

Then the build: your branding, your content model, your seat maps, your ticket types, your checkout rules. You review it on a staging site against your real programme, not a demo dataset.

Then launch, with your old URLs redirected rather than dropped so the search visibility you have built comes with you. Apps follow the site, usually a few weeks behind, because the CMS and the content are shared and there is no point shipping an empty app.

Nothing in that sequence requires you to touch the box office, which is why the risk of trying it is so much lower than it feels.