Spektrix alternatives for cinemas and film-led venues

Spektrix is a cloud platform combining ticketing, CRM, marketing, memberships and fundraising, used by theatres, museums, music organisations, festivals and film and cinema venues. It reports 825 clients across the UK, Ireland, the US, Canada, Australia and New Zealand, including the Barbican, the Young Vic and the Donmar Warehouse. It prices on a shared-success model, a service charge that scales with your activity, and says you do not pay until the day you go live; custom website integration is billed separately.

That is a platform built around the arts organisation's relationship with its supporters, and it is strong at it. For the audience experience, Spektrix delivers tickets to Apple and Google wallets, and branded apps come from third-party partners in its directory. For a venue with a regular film audience, we think that is the wrong way round: the website and the app are where film is sold, so they should be the product, not an add-on.

Moving off Spektrix to fix the film side means rebuilding the supporter records, memberships and fundraising history that took years to get right. You do not have to. Filmgrail reads programme, sessions, seating and prices from Spektrix and writes each completed sale back, so Spektrix stays the single record for customers, donations and reporting. The Spektrix integration page explains the connection, and the Filmgrail vs Spektrix comparison sets out where the line falls.

What your film audience gets is a product built for film. A page for every film with trailer, runtime, certificate and structured data that ranks for that film in your town. Seasons and strands with their own pages. Native iOS and Android apps with push when a saved film goes on sale. Watchlists and ratings that tell you what someone wanted before they bought. A checkout measured on completion on a phone.

Across cinemas on Filmgrail, nine in ten end users create a profile, and the average yearly increase in digital ticket sales is 89%. If you are weighing Spektrix against Tessitura for the back office, our Spektrix vs Tessitura page covers that choice; Filmgrail sits in front of either.

Filmgrail already runs venues that programme film alongside theatre and events, such as Vega Scene in Oslo, as well as major cinema operators like Bergen Kino, Trondheim Kino and Ster-Kinekor, and festivals including BIFF.

Pricing is published and scales by screens: from $200 a year for a single screen up to $20,000 a year for a large circuit, flat per screen with no per-ticket fees (see pricing). The Spektrix integration is available on demand: we build it during onboarding, and you go live in about a month.

See your own venue on it first: the cinema website prototype tool builds a prototype from your current URL. Then book a demo against your real programme.