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Film festival ticketing platforms compared

Festival software splits into three jobs that are often confused: running submissions and programming, selling tickets and passes, and streaming. Few platforms do all three well. This is what each one says it does, checked on its own website.

The shortlist

PlatformWhat it does, and published pricing
EventiveTicketing, passes, membership, DRM streaming, film guides, balloting. Free platform; ticketing 5% + $0.99 per paid item; virtual from $975/yr
EleventMulti-event ticketing for festivals, cinemas and film institutes, with walk-up box office, custom cinema websites and multi-tier membership. Pricing not published
FilmChiefFestival management: submissions, screening and rating, programme building, plus streaming hub and ticket shop add-ons. From €750/yr (Light) to €1,890/yr (Premium)
FilmbotFestival website theme and ticketing, with on-demand rentals through CineSend. Festival setup $875
AgileTixTicketing, box office and CRM for venues and festivals in North America, with virtual event sales. Pricing not published
Shift72Secure video-on-demand platforms for festivals and cinemas; not a box office. Pricing not published
CineSendSecure file delivery, screeners and OTT streaming; used by Sundance to collect films. OTT Pro from $1,997/month
FilmgrailFestival website, native apps, ticketing, passes, sections and industry accreditation; no streaming. About $5,000 a year for a mid-size festival

Checked against each vendor's own website on 24 September 2026. Vendors change their products; confirm anything decision-critical with them directly.

Match the platform to the job

If the hard part is submissions and selection, that is FilmChief's core, and a ticketing platform alone will not help. If the hard part is an online edition, you need secure streaming — Eventive, Shift72 or CineSend. If the hard part is the public edition itself — a large programme, many venues, passes redeemed later, and industry and public audiences with different access — you need ticketing and a website built around sections and passes, which is where Eventive, Elevent and Filmgrail compete.

Many festivals combine two: a submissions tool for selection and a separate platform for the public edition.

What to test before choosing

  • Pass redemption at the door. Run a pass holder through a sold-out screening on the scanning app. It is where festival software most often breaks.
  • Programme changes on the day. Move a screening to another venue and time, and see how fast the website, app and existing tickets update.
  • Industry vs public. Check that press and industry screenings can be hidden from public sale and still be booked by accredited guests.
  • Your announcement-day spike. Ask for evidence of the platform handling a programme launch at your scale.
  • Data after the edition. Confirm you can export every buyer and pass holder for next year's campaign.

Where Filmgrail fits

Filmgrail's festival platform is built for the public edition: sections, strands, passes, accreditation and a branded app, on the same platform a year-round cinema can use. Festivals running on it include the Bergen International Film Festival and the Norwegian International Film Festival in Haugesund. It does not do submissions or streaming, and if either is central, one of the platforms above should be on your list.

Build your festival's prototype in 30 seconds: enter your festival's address and click through your own festival site and back office before you talk to anyone.

Answers

Frequently asked questions

What are the best alternatives to Eventive?

It depends on the job: Elevent and Filmgrail for the public edition's ticketing and website, FilmChief for submissions and programming, and Shift72 or CineSend for secure streaming.

Which film festival platforms publish their prices?

Of those compared here, Eventive, FilmChief, Filmbot and CineSend publish pricing on their websites; Elevent, AgileTix, Shift72 and Filmgrail quote on request.

Which festival platforms support virtual screenings?

Eventive, Shift72, CineSend and FilmChief's streaming hub; Filmbot through CineSend; AgileTix sells virtual events. Filmgrail does not stream.

Can one platform run both a festival and a cinema?

Several can. Eventive, Elevent, Filmbot, AgileTix and Filmgrail all describe support for cinemas as well as festivals.