AudienceView alternatives for film festivals and cinemas

AudienceView is a live-events ticketing platform that combines ticketing, fundraising and memberships, marketing, payments and reporting. It says it serves more than 2,800 venues and processes more than $3.5 billion a year. It sells three products: Professional for venues and arts organisations that want a ready-to-run system (the former OvationTix), Unlimited for larger organisations that need more venues, data and customisation, and Campus for colleges and universities running athletics and performing arts together.

Pricing is on request. For Professional, AudienceView offers a subscription model or a per-ticket model, with unlimited users, CRM, reserved seating charts, donations, memberships and gift cards included; additional seating charts may cost extra.

That is a platform designed around theatres, schools, attractions and the donor relationship, and it is broad. A film festival or a cinema has a different shape: films that screen once, sections instead of a season, passes bought before the programme exists, industry accreditation, and a website that has to survive the hour the programme drops. That is where we think a film-first platform wins.

If your fundraising, memberships and donor history live in AudienceView, you do not have to migrate them to fix the film side. Filmgrail can run the website, the apps and the online sale in front of AudienceView, writing each completed sale back so AudienceView stays the record for customers and donations. That connector is available on demand: we build it during onboarding against your configuration, which takes about a month.

If AudienceView is only your ticket engine, Filmgrail can replace it outright. Festivals run sections, single screenings, passes and an industry programme on it, and cinemas run their whole digital box office, on top of the counter system they already have.

Norway's biggest film festivals, BIFF and the Norwegian International Film Festival in Haugesund, run their websites and ticketing on Filmgrail, alongside cinema operators such as Bergen Kino, Trondheim Kino and Ster-Kinekor. Across cinemas on the platform, nine in ten end users create a profile, and the average yearly increase in digital ticket sales is 89%.

Pricing is published: a mid-size international festival pays about $5,000 a year, and cinemas pay from $200 a year for a single screen to $20,000 for a large circuit, with no per-ticket fees (see pricing). Compare the festival field in film festival ticketing platforms, or see the festival platform and cinema ticketing software.

See it on your own event first: the prototype tool builds a working version of your current site, then book a demo against your real programme.