10 best cinema ticketing software 2024

Discover the top 10 cinema ticketing software solutions for 2024:

1. Veezi
2. Vista Cloud
3. POSitive Cinema
4. Omniterm Cinema Ticketing Software
5. Spektrix
6. Ticketor
7. The Boxoffice Company
8. TicketTool
9. Connecteam
10. AudienceView Professional

These platforms offer essential features like:

• Online and mobile ticketing
• Seat selection
• POS integration
• Loyalty programs
• Reporting and analytics

When choosing the best software for your theater, consider:

• Theater size and growth plans
• Budget and pricing model
• Must-have features
• User experience for staff and customers
• Scalability for increased sales and multiple locations

Quick Comparison

Software	Online Ticketing	POS Integration	Seat Selection	Mobile App	Loyalty Program	Pricing Model
Veezi	✓	✓	✓	✓	✓	Pay per ticket/feature
Vista Cloud	✓	✓	✓	✓	✓	Custom pricing
POSitive Cinema	✓	✓	✓	✓	✓	Fixed price
Omniterm	✓	✓	✓	✓	-	Affordable suite
Spektrix	✓	✓	✓	-	✓	Custom pricing
Ticketor	✓	✓	✓	-	-	2.5-2.9% + $0.29-0.69 per transaction
The Boxoffice Company	✓	-	-	✓	-	Flexible plans
TicketTool	✓	✓	✓	✓	✓	$99-$199/month
Connecteam	-	-	-	✓	-	Free - $119/month
AudienceView Professional	✓	✓	✓	✓	✓	Custom pricing

Evaluate your current challenges, future goals, and key requirements to select the cinema ticketing software that streamlines operations, enhances customer experience, and supports your long-term growth.

1. Veezi

Key Features

Veezi is a cloud-based ticketing and cinema management software designed for independent movie theaters. It offers a range of features, including:

• Box Office Management: Handle ticket sales and seating arrangements.
• Onsite Ticketing: Sell tickets at the box office or kiosks.
• Customer Database: Store and manage customer information.
• Concessions Management: Manage food and beverage sales.

Veezi's modular design allows theaters to choose the features they need. It's accessible 24/7 and suitable for small chains, single sites, art houses, drive-ins, film festivals, and non-profits.

Online Ticketing

Veezi's V-Tix internet ticketing solution enables cinemas to sell tickets online. Key capabilities include:

• Mobile-friendly: Integrates with existing websites for easy mobile access.
• Reserved Seating: Customers can book seats in advance.
• Shopping Cart: Purchase tickets for multiple shows in one transaction.
• Self-service Pickup: Customers can pick up tickets using a free iOS app.
• Usher Scanning: Ushers can scan tickets using a free app to reduce queues.

V-Tix helps increase revenue through booking fees and captures customer details for marketing purposes (with consent).

Pricing

Veezi offers a flexible, pay-as-you-go pricing model:

Module	Pricing
V-Tix Internet Ticketing	Per ticket
Loyalty	Per site/month
Vouchers & Gift Cards	Per site/month*
Kiosk	Per site/month
Digital Signage	Per site/month
Inventory	Per site/month
Time & Attendance	Per site/month

*Additional 2% of the redeemed value

Veezi provides a 30-day free trial and the first month free upon subscription. They offer special deals for non-profits and hardware bundles. The modular pricing, based on usage and paid by credit card, means no setup fees or contracts, and the ability to cancel anytime.

2. Vista Cloud

Key Features

Vista Cloud is a hosted and managed cinema ticketing solution that offers:

• Easy Access: A simple and user-friendly interface, allowing your teams to focus on what matters most.
• Frequent Updates: Built on Vista's leading cinema software combined with Movio and Numero technology, Vista Cloud provides timely updates and new features.
• Reliable and Secure: Vista Cloud delivers a dependable and supported environment, ensuring your ticketing system is always up and running.
• Data-Driven Insights: With real-time data and AI capabilities, Vista Cloud empowers your teams to drive visitation, revenue, and operational efficiency.

Pricing and Adoption

Vista has recently announced new agreements for its Vista Cloud solution with North American exhibitors:

Exhibitor	Screens	Live Date
Flix Brewhouse	69	End of July 2024
Galaxy Theatres	178	End of September 2024

The agreement with Galaxy Theatres also includes Vista Cloud's digital enablement and data empowerment capabilities, such as Vista Oneview, in addition to their existing use of Horizon, a cloud-based insights solution.

3. POSitive Cinema

Key Features

POSitive Cinema is a cinema management software designed for small, medium, and large cinema chains. It offers a wide range of features, including:

• Ticketing and Concessions: Sell tickets and manage concession sales.
• Omni-Channel Sales: Customers can purchase tickets through POS, online, mobile apps, or kiosks.
• Dine-In and Restaurant Management: Manage dine-in services and restaurant operations.
• Scheduling and Digital Signage: Schedule shows and manage digital signage displays.
• Headquarter Level Management: Centralized management for multi-location cinema chains.
• Distributor Management: Manage relationships with film distributors.
• Loyalty, Voucher, and Gift Card Management: Offer loyalty programs, vouchers, and gift cards.
• Marketing Campaigns and Analytics: Create marketing campaigns and analyze customer data.
• TMS Automation: Automate theater management system processes.
• Time and Attendance: Track employee time and attendance.
• Inventory Management: Manage inventory for concessions and merchandise.

The software is highly scalable and can be customized to meet the specific needs of cinema chains worldwide.

Online Ticketing Capabilities

POSitive Cinema enables cinemas to sell tickets through multiple channels, providing a consistent and personalized experience for customers, regardless of the device they use. The platform supports:

• Web and Mobile Sales: Purchase tickets online or through mobile apps.
• Kiosk and Self-Service: Buy tickets at self-service kiosks.
• Usher Point and Access Gates: Ushers can scan tickets at entry points.

This omni-channel approach allows cinemas to maximize sales opportunities and cater to diverse customer preferences.

Integrations

POSitive Cinema seamlessly integrates various modules to streamline cinema operations, such as:

Module	Description
Point of Sale (POS)	Manage ticket and concession sales.
Restaurant POS & Kitchen Display System (KDS)	Manage dine-in services and kitchen operations.
Dine-In Management	Oversee dine-in services and reservations.
Digital Signage	Control digital signage displays.
TMS Automation	Automate theater management system processes.

These integrations enable cinemas to centralize control, reduce errors, and optimize efficiency across all aspects of their business.

Pricing

POSitive Cinema offers an affordable pricing model with no hidden costs. Key pricing features include:

• Fixed Price: Pay a set price, regardless of the number of tickets sold.
• Great Total Cost of Ownership (TCO): Low overall cost of ownership.

The company's pricing model is designed to help cinemas maximize returns while keeping costs predictable and manageable.

4. Omniterm Cinema Ticketing Software

Key Features

Omniterm Cinema Ticketing Software simplifies the ticketing process with a centralized point of sale for all transactions. Key features include:

• Upselling and Promotions: Prompts to suggest additional purchases, deals, and combos to boost revenue.
• Online and Mobile Ticketing: Customers can buy tickets online or through mobile apps for added convenience.
• Manage My Booking: Allows customers to modify their ticket purchases from anywhere, enhancing flexibility.

Online Ticketing Capabilities

Omniterm's online movie ticket software gives customers more flexibility, enabling your theater to reach a wider audience. The Manage My Booking feature lets customers change their ticket purchases from any location, providing a seamless and user-friendly experience.

Integrations

Omniterm's cinema ticketing software integrates with various components of their comprehensive cinema management system:

Module	Description
Point of Sale (POS)	Centralized interface for managing ticket sales and transactions.
Customer Experience	Solutions like mobile-friendly webstore, self-service kiosks, and digital signage.
Theatre Management	Tools for efficient and profitable theatre operations.

These integrations ensure a streamlined ticketing process and enhance overall cinema management.

Pricing

Omniterm's cinema ticketing software is part of their affordable and complete cinema management software suite. The system caters to the needs of independent, single-location theaters as well as multi-location chains, offering a scalable solution for businesses of various sizes.

5. Spektrix

Key Features

Spektrix is a cloud-based ticketing and customer relationship management (CRM) platform designed for arts and entertainment venues. Its key features include:

• Quick Event Setup: Create events, pricing, ticket types, and subscriptions rapidly using templates and customizable configurations.
• Flexible Seating Plans: Easily build and manage seating layouts for your venues.
• Targeted Promotions: Automate offers, discounts, and upsells based on customer segmentation.
• Comprehensive Reporting: Monitor progress with scheduled reports for management, promoters, and team members.

Online Ticketing

Spektrix provides a unified approach to online ticket sales, upsells, and memberships:

• Personalized Booking: Customers can filter events, select seats, and add tickets to their cart on your website.
• Targeted Upsells: Promote repeat visits and boost revenue with automated segmentation and targeted incentives.
• Membership Integration: Showcase member benefits and encourage sign-ups during the purchase process.

Pricing

Spektrix offers a powerful and flexible software solution with features such as:

Feature	Description
Cloud-Based Access	Use the platform from anywhere with an internet connection.
Unlimited Users and Devices	Accommodate your entire organization without additional costs.
Expert Support and Training	Receive comprehensive support, training, and consultancy services.
In-House Data Migration	Get assistance with data migration and implementation.

While specific pricing details are not provided, Spektrix is a mission-driven company, certified as a B Corporation, and focuses on serving the unique needs of arts and entertainment organizations.

6. Ticketor

Key Features

Ticketor is an online ticketing and box-office system for event organizers, venues, theaters, stadiums, festivals, conferences, schools, and more. Its main features include:

• Online and In-Person Ticketing: Sell tickets online and at physical locations like ticket booths and retail stores
• Custom Seating Charts: Design seating layouts for any venue
• Recurring Event Scheduling: Easily set up and manage recurring events
• Flexible Pricing: Offer multiple price levels and variations per event or seat

Online Ticketing Capabilities

Ticketor's online ticketing system allows:

• E-tickets: Customers can show tickets on their phone or print at home
• Seat Selection: Customers can choose their seats on an interactive chart
• Ticket Delivery Options: Offer will-call pickup, mail delivery, or face-to-face sales
• Barcode Scanning: Scan tickets using a smartphone or professional device for validation

Integrations

Ticketor integrates with various tools to streamline operations:

Integration	Description
Payment Processors	Stripe, Square, PayPal, Braintree, Authorize.net, PayU, PayTabs
Money Transfer Services	Zelle, Venmo, Wise, bank transfer
POS Hardware	Thermal printers, Boca printers, credit card readers, cash registers

Pricing

Ticketor offers competitive pricing with no hidden fees:

• Premium Plan: 2.50% + $0.29 per transaction
• Standard Plan: 2.90% + $0.69 per transaction

The platform operates on a pay-as-you-go model with no long-term contracts. Users can sign up for a free trial and cancel or change plans at any time from their dashboard.

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7. The Boxoffice Company

Key Features

The Boxoffice Company offers a suite of digital tools and services to help cinema operators boost ticket sales and enhance their online presence:

• Software Platform: A customizable software solution for managing online ticketing, websites, mobile apps, and more.
• Listing Services: Get listed on popular platforms like Google, Bing, and IMDb to increase visibility and drive sales.
• Website Design: Professional website creation services to engage customers.
• Online Ticketing: Easy-to-use solutions for cinemas starting with e-ticketing.

Online Ticketing Capabilities

The Boxoffice Company's online ticketing solutions enable cinemas to sell tickets directly to customers through various digital channels:

• Global Reach: Access to a worldwide database of movie, theater, and showtime data, reaching audiences across 70 countries in 25 languages.
• Real-time Updates: Showtimes and ticket availability are updated in real-time.
• Mobile-friendly: Optimized for mobile devices, allowing customers to browse and purchase tickets on the go.

Integrations

The Boxoffice Company's platform integrates with various tools and services:

Integration	Description
Movie Data API	Access to a global database of movie information, theater locations, and showtimes.
Digital Marketing	Tools to promote movies and drive ticket sales through targeted campaigns.
Business Intelligence	Insights and analytics to track performance and make data-driven decisions.

These integrations help cinema operators streamline operations, reach a wider audience, and optimize their ticketing process.

Pricing

The Boxoffice Company offers a range of flexible plans and services to cater to the unique needs of cinema operators worldwide. Their solutions are designed to be scalable and affordable, allowing businesses of all sizes to benefit from their expertise and technology.

8. TicketTool

Key Features

TicketTool is a user-friendly cinema ticketing software that simplifies operations and improves the customer experience:

• Event Management: Create and manage movie events, showtimes, and seating arrangements with ease.
• Online and Onsite Ticketing: Sell tickets through various channels, including online, mobile apps, and at the box office or kiosks.
• Customer Database: Store and manage customer information for targeted marketing and personalized services.
• Reporting and Analytics: Generate reports and gain insights into sales, attendance, and customer behavior.

Online Ticketing Capabilities

TicketTool's online ticketing system provides a seamless experience for customers:

• Mobile-friendly: Customers can browse and purchase tickets on any device, including smartphones and tablets.
• Seat Selection: Interactive seating charts allow customers to choose their preferred seats.
• Multiple Payment Options: Support for various payment methods, including credit cards, PayPal, and mobile wallets.
• Ticket Delivery: Offer e-tickets, mobile tickets, and print-at-home options for customer convenience.

Integrations

Integration	Description
Point of Sale (POS)	Connect with POS systems for onsite ticket sales and concession management.
Customer Relationship Management (CRM)	Sync customer data with CRM tools for targeted marketing campaigns.
Access Control	Integrate with access control systems for efficient ticket validation and entry management.

Pricing

Plan	Price	Features
Basic	$99/month	Core features for online and onsite ticketing.
Pro	$199/month	Advanced features like customer segmentation and loyalty programs.
Enterprise	Custom pricing	Dedicated support, training, and custom requirements.

All plans come with a 30-day free trial and no long-term contracts, allowing cinemas to test the software and scale as needed.

9. Connecteam

Key Features

Connecteam is an employee management app that simplifies various workforce tasks:

• Time Tracking: Track employee hours with GPS and geofencing.
• Employee Scheduling: Create schedules, manage shift swaps, and time-off requests.
• Task Management: Assign tasks, set due dates, and monitor progress.
• Communication: Keep your team connected with chat, updates, and a company directory.

While not designed specifically for cinema ticketing, Connecteam's features can streamline operations and improve communication for movie theater staff.

Pricing

Plan	Price	Users
Basic	Free	Up to 10
Basic+	$29/month	Up to 30
Advanced	$59/month	Up to 50
Expert	$119/month	Up to 100
Enterprise	Custom	Larger organizations

All paid plans come with a 14-day free trial.

10. AudienceView Professional

Key Features

AudienceView Professional is a complete ticketing, marketing, fundraising, and customer relationship management (CRM) platform used by many performing arts organizations. Its main features include:

• Ticketing: Sell tickets online, through mobile apps, at the box office, or via self-service kiosks. Offer flexible subscription packages and dynamic pricing.
• Fundraising: Manage memberships, donations, and patron data. Set up custom donor emails and recurring donation campaigns.
• CRM: Track customer interactions, segment audiences, and create targeted marketing campaigns based on patron data and behavior.
• Reporting: Access real-time sales, attendance, financial, and fundraising reports. Utilize pre-built and custom reports for analysis.

Online Ticketing

AudienceView Professional's online ticketing system provides a smooth experience for patrons:

• Partner Sites: Sell tickets directly through AudienceView's partner sites, Theatremania and WhatsOnStage, reaching over 1.8 million subscribers.
• Mobile-Friendly: Customers can browse events, select seats, and purchase tickets on any device.
• Ticket Delivery Options: Offer print-at-home, mobile, and will-call tickets for convenience.
• Upselling: Suggest donations, memberships, and add-ons during checkout to increase revenue per transaction.

Integrations

Integration	Description
Theatremania & WhatsOnStage	Sell tickets through AudienceView's partner sites for increased exposure.
Payment Processors	Securely process payments through major providers like Stripe and PayPal.
Email Marketing	Sync patron data with email marketing platforms for targeted campaigns.
Access Control	Validate tickets and manage entry with integrated access control systems.

Pricing

AudienceView Professional offers customized pricing based on each organization's needs and requirements. Key pricing considerations include:

• Subscription-Based: Pay a monthly or annual fee for access to the platform and its features.
• Per-Ticket Fees: Additional fees may apply for online sales and processing.
• Implementation & Training: One-time setup fees for data migration, customization, and staff training.
• Customer Support: Ongoing technical support and account management services are included.

Contact AudienceView Professional for a personalized demo and consultation to get an accurate quote tailored to your organization.

Software Comparison

Here's a comparison of the key features and pricing models of the top cinema ticketing software:

Software	Online Ticketing	POS Integration	Seat Selection	Mobile App	Loyalty Program	Pricing Model
Veezi	✓	✓	✓	✓	✓	Pay per ticket/feature
Vista Cloud	✓	✓	✓	✓	✓	Custom pricing
POSitive Cinema	✓	✓	✓	✓	✓	Fixed price
Omniterm	✓	✓	✓	✓	-	Affordable suite
Spektrix	✓	✓	✓	-	✓	Custom pricing
Ticketor	✓	✓	✓	-	-	2.5-2.9% + $0.29-0.69 per transaction
The Boxoffice Company	✓	-	-	✓	-	Flexible plans
TicketTool	✓	✓	✓	✓	✓	$99-$199/month
Connecteam	-	-	-	✓	-	Free - $119/month
AudienceView Professional	✓	✓	✓	✓	✓	Custom pricing

Veezi stands out with its modular design and pay-as-you-go pricing. Cinemas can choose the features they need, making it suitable for various theater types. Its V-Tix online ticketing offers a mobile-friendly experience with reserved seating and self-service pickup.

Vista Cloud provides a reliable, user-friendly environment with frequent updates and data-driven insights. Recent agreements with North American exhibitors show its growing adoption.

POSitive Cinema is a scalable solution for small to large cinema chains. Its wide range of features, including omni-channel sales and dine-in management, streamline operations. Its fixed pricing model reduces overall costs.

Omniterm Cinema Ticketing Software simplifies ticketing with a centralized point of sale. Its affordable cinema management suite caters to independent theaters and multi-location chains.

Spektrix, designed for arts and entertainment venues, offers quick event setup, flexible seating plans, targeted promotions, and comprehensive reporting. Its personalized booking experience and membership integration boost revenue and customer relationships.

Ticketor's online ticketing system allows e-tickets, seat selection, and various ticket delivery options. It integrates with payment processors and POS hardware.

The Boxoffice Company offers a suite of digital tools for online ticketing, website design, and listing services, helping cinemas increase visibility and sales.

TicketTool provides user-friendly event management, online and onsite ticketing, customer databases, and reporting. Its pricing ranges from $99 to $199 per month.

Connecteam is an employee management app that can streamline operations and communication for movie theater staff, with plans from free to $119 per month.

AudienceView Professional is a complete ticketing, marketing, fundraising, and CRM platform used by performing arts organizations. It offers online ticketing, partner site sales, and various integrations.

The best choice depends on your cinema's size, specific needs, budget, and desired customization level. Evaluate the strengths and unique offerings of these top contenders to make an informed decision.

Choosing the Right Software

Selecting the best cinema ticketing software requires careful thought. Here are key factors to consider:

Theater Size and Growth Plans

Factor	Description
Current Size	Evaluate the software's ability to handle your current number of screens, seats, and locations.
Future Growth	Consider if the software can accommodate your expected growth and expansion plans.

Budget and Pricing Model

Pricing Model	Description
Per Ticket/Feature	Pay based on ticket sales or specific features used.
Fixed Monthly Fee	Pay a set amount each month, regardless of usage.
Custom Pricing	Pricing tailored to your theater's unique needs.

Determine your budget and look for transparent, flexible pricing that aligns with your goals.

Essential Features

Identify the must-have features for your theater, such as:

• Online ticketing
• Seat selection
• Loyalty programs
• POS system integration
• Marketing tool integration

Prioritize software that offers the functionalities you need.

User Experience

1. Staff Interface

Look for intuitive navigation and easy event setup for your staff.

2. Customer Experience

Ensure a smooth online booking process for your customers.

Scalability

1. Ticket Sales Growth

Choose software that can handle increased ticket sales as your business grows.

2. Multiple Locations

If you plan to expand to additional locations, ensure the software can manage multiple sites.

3. Technology Integration

Select software that can integrate with new technologies as your needs evolve.

To make the best choice:

• Assess your current challenges and future goals.
• Involve key stakeholders to gather insights and requirements.
• Research and compare different options.
• Request demos or free trials to experience the software firsthand.
• Read customer reviews and case studies.
• Consider the level of customer support and training provided.

By carefully evaluating these factors, you can select cinema ticketing software that streamlines operations, enhances the customer experience, and supports your long-term growth.

Final Thoughts

Choosing the right cinema ticketing software is vital for movie theaters to streamline operations, improve customer experience, and boost sales. Our comparison of the top 10 solutions for 2024 highlights several standout options:

• Veezi: With its modular design and pay-as-you-go pricing, Veezi offers flexibility for various theater types. Its V-Tix online ticketing provides a mobile-friendly experience with reserved seating and self-service pickup.

• Vista Cloud: This user-friendly platform delivers frequent updates and data-driven insights. Recent agreements with North American exhibitors show its growing adoption.

• POSitive Cinema: Suitable for small to large cinema chains, POSitive Cinema's wide range of features, including omni-channel sales and dine-in management, streamline operations. Its fixed pricing model helps control costs.

When selecting the best ticketing software for your theater, consider the following factors:

1. Theater Size and Future Plans

Ensure the software can handle your current needs and accommodate future expansion plans.

Factor	Description
Current Size	Evaluate the software's ability to handle your current number of screens, seats, and locations.
Future Growth	Consider if the software can support your expected growth and expansion plans.

2. Budget and Pricing Model

Look for transparent, flexible pricing that fits your budget and goals.

Pricing Model	Description
Per Ticket/Feature	Pay based on ticket sales or specific features used.
Fixed Monthly Fee	Pay a set amount each month, regardless of usage.
Custom Pricing	Pricing tailored to your theater's unique needs.

3. Key Features

Prioritize software that offers the essential functionalities you need, such as:

• Online ticketing
• Seat selection
• Loyalty programs
• Point-of-sale (POS) system integration
• Marketing tool integration

4. User Experience

• Staff Interface: Look for intuitive navigation and easy event setup for your staff.
• Customer Experience: Ensure a smooth online booking process for your customers.

5. Scalability

Choose software that can:

• Handle increased ticket sales as your business grows.
• Manage multiple locations if you plan to expand.
• Integrate with new technologies as your needs evolve.

To make the best choice:

• Assess your current challenges and future goals.
• Involve key stakeholders to gather insights and requirements.
• Research and compare different options.
• Request demos or free trials to experience the software firsthand.
• Read customer reviews and case studies.
• Consider the level of customer support and training provided.

By carefully evaluating these factors and leveraging our comparative analysis, movie theaters can make an informed decision and select the cinema ticketing software that best supports their long-term success.

FAQs

What is an online movie ticketing system?

An online movie ticketing system is a digital platform that allows you to:

• View movie showtimes
• Check seat availability
• Book and purchase tickets

These systems provide key details like:

Feature	Description
Movie Showtimes	Times when movies are playing
Seat Availability	Which seats are open for each showtime
Movie Previews	Trailers and clips of upcoming films

By offering a user-friendly interface, online ticketing systems make booking movies easy and convenient.

What does a cinema ticketing system do?

A cinema ticketing system serves three main purposes:

1. Online Booking

• Lets you buy tickets from anywhere, anytime
• Provides an easy way to select movies, showtimes, and seats
• Offers secure payment for online transactions

2. Seat Reservation

• Allows you to choose specific seats for your showtime
• Shows real-time seat availability to prevent double-booking
• Guarantees your seats when you arrive at the cinema

3. Information Hub

• Displays movie details like plot, cast, and ratings
• Shows trailers and previews to help you decide
• Provides cinema information like location, amenities, and policies

By combining these functions into one platform, cinema ticketing systems offer a smooth, efficient way to plan and book your movie-going experience.